Genting Cruise Lines promises full credit for cancelled plans

By TIN Media | Transportation Published 3 years ago on 21 March 2020
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MALAYSIA:

Looking to soften the impact of cruise vacations disrupted by Covid-19 fears and travel restrictions, Genting Cruise Lines is giving passengers the option of cancelling their travel plans and receiving a full credit through its 'Cruise As You Wish' assurance.

All existing and future bookings for travel before or on July 31, 2020 can be cancelled up to 48 hours before departure. Customers will receive a 100 per cent cruise credit for future trips with the company departing on or before December 31 this year.

Michael Goh, president of Dream Cruises and head of international sales, Genting Cruise Lines, said: “We hope that the introduction of the Cruise As You Wish assurance will help minimise booking concerns among our guests and at the same time provide them with the much-needed flexibility and cruise option.”

According to Genting Cruise Lines, there have been “no reported cases” of Covid-19 among its guests or crew. The company has put in place health screening and enhanced sanitisation and disinfection procedures across its fleet.


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