Travelport, a global technology company facilitating travel bookings for numerous travel suppliers worldwide, and Tourism Malaysia, an agency operating under the Ministry of Tourism, Arts & Culture Malaysia, have announced an expansion of their strategic collaboration in destination marketing.

Their partnership has yielded fruitful results, marked by successful campaigns and data analysis efforts that have significantly boosted conversion rates for the Malaysian Destination Marketing Organization (DMO) over the past year. Travelport remains committed to furnishing Tourism Malaysia with insightful data and market intelligence crucial for informed decision-making in destination marketing campaigns. Leveraging these insights, the DMO aims to enlighten and captivate travel retailers, positioning Malaysia as a premier destination. Tourism Malaysia’s campaign objectives revolve around achieving sustained growth in visitor arrivals, prolonged stays, and increased tourist spending.

“Travelport provides the meaningful data analysis that we need to effectively educate tourism players about our unique and diversified experiences for travelers so they can promote Malaysia as a top destination for their customers,” said Manoharan Periasamy, Director General of the Malaysia Tourism Promotion Board. “Travelport has proven their ability to provide the intelligence to enhance our campaign strategies and engage more travel retailers with the right content and messages. Through this collaboration, we have achieved a 50% uplift in campaign conversions compared to 2019.”

“Our research shows that the unique experiences Malaysia offers visitors has been vastly understated in the past. Travelport’s meaningful insights help to ensure Tourism Malaysia is propelling tourism and seeing a valuable return on their campaign investments,” said c

Au-Yeung, Global Head of Destination Marketing at Travelport. “As we expand our strategic collaboration, Travelport’s data insights will continue to empower Tourism Malaysia with setting the right strategic focus, resource allocation and market priorities as traveler preferences and market conditions continue to evolve.”

“This extension serves as the perfect preparation as we have plenty in line for visitors and industry alike. This year’s tourism scene is packed with State Visit Year from four states, namely Melaka, Kelantan, Perak, and Perlis. In addition to that, Malaysia will host the ASEAN Tourism Forum (ATF) 2025 and our upcoming Visit Malaysia Year that will take place in 2026 with an ambitious target of 35.6 million foreign tourist arrivals and RM147.1 billion in expenditures,” Periasamy continued. “We expect that this collaboration will continue to maximize our promotional efforts which will focus on placing Malaysia as the top-of-mind ecotourism destination of the world, through the country’s diverse ecosystems and natural wonders.”