Penang Global Tourism and Klook ink in partnership to stimulate recovery of domestic tourism and digitize the local businesses

By TIN Media | Penang News Published 5 days ago on 23 November 2021
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PENANG:

The Penang Global Tourism (PGT) and Klook, a world-leading travel and leisure booking platform have teamed up to launch a four-month partnership with the “Raise Your Heartbeat in Penang” campaign. Supported by YB Yeoh Soon Hin, Penang State EXCO for Tourism & Creative Economy (PETACE), both PGT and Klook will introduce a series of marketing initiatives to encourage Malaysians to choose Penang as one of the must-visit destinations in the country. Both organisations also share a common goal to help local businesses digitise their offerings and thrive in the new norm.  

Chuan Sheng (C.S.) Soong, Vice President, Corporate Development, Klook said, “Klook is excited to embark on its first domestic state tourism partnership in Malaysia with Penang Global Tourism to gear up domestic tourism and business recovery. Our mission has always been empowering customers through the exploration of activities, tours and unique experiences like staying at a heritage hotel. With the launch of the “Raise Your Heartbeat in Penang” campaign, we hope to bring back a sense of joy and adventure as locals start to explore their own backyard again.”

 

“Travel restriction has undeniably dampened the growth of local businesses since the COVID-19 outbreak. As such, we want to be at the forefront of recovery, helping these businesses to stay relevant, elevating their service and operation levels with Klook’s innovative merchant solutions and digital marketing capabilities. To date, we have over 100 lifestyle business partners in Penang and it will continue to be our priority to build collective demand to reignite the tourism industry. We hope that Malaysians will seize this opportunity and redeem their Penang Travel Voucher to get the most out of their Penang trip,” Soong continued.

YB Yeoh Soon Hin, Penang State EXCO for Tourism & Creative Economy (PETACE), said, “Penang state has launched the Penang Tourism Master Plan (PGTMP) that aims to benefit to our future social-economic development, I am pleased to see both Penang Global Tourism and Klook coming together to be part of the key drivers to reignite the local tourism industry and uplift the local business community.”

As part of PGT’s “Jom! Experience Penang” campaign that was launched in 2020 to woo the local tourists, we are excited to continue this initiative through the partnership with Klook this year. Named as “Raise Your Heartbeat in Penang'', this partnership aims to diversify Penang’s offerings and showcase off-the-beaten-path and less visited areas. We have been connecting local businesses, especially the licensed tour guides to Klook so they could digitise their businesses and capture the first wave of recovery when people are ready to travel again,” Yeoh continued.

The “Raise Your Heartbeat in Penang” campaign has four focus areas:

Digitisation of Penang travel and leisure businesses: With the aim to diversify Penang’s offerings to showcase off-the-beaten-path and less visited areas, both Penang Global Tourism and Klook will identify local businesses to be onboarded to Klook’s platform. The product categories can range from Experiences, Transportation, Staycation to Food and Entertainment, which are all available on Klook’s platform. The onboarded merchants will get to enjoy Klook’s suite of technology-enabled merchant solutions, using it as a tool to reach new target audiences and enhance their digital marketing capabilities.

Curation of a series of exclusive tours and activities with value-added perks: Klook will collaborate with its existing and new merchants to develop new and exclusive activities. Some of the activities will be curated into bespoke bundles with attractive offers to appeal to different interest groups, such as the gourmet hunters who want the best of Penang cuisines, the daredevils who seek outdoor fun, the value seekers who are open to trying out any new activities that are value-added to their spending.

Content development: To encourage further exploration around Penang, Klook will collaborate with a pool of key content partners and opinion leaders to create authentic stories. From reviews on their social media channels to running a Livestream event on Klook Live, they are able to highlight the hidden gems and value-added promotions, as well as to raise awareness for home-grown businesses around Penang. Both PGT and Klook will also curate content and promote them to owned channels as well.

Digital marketing: Both PGT and Klook will also co-invest in digital marketing initiatives, such as search engine marketing, display and social media advertising. This is to enhance the reach and searchability of the various promotions and offerings under this partnership and to create top-of-mind awareness of choosing Penang as one of the must-visit destinations when travelling domestically.

In conjunction with the launch of the “Raise Your Heartbeat in Penang” campaign, Klook will be launching two types of e-vouchers, known as the Penang Travel Vouchers to encourage Malaysians to get the most out of their holidays when in Penang:

Spend a minimum of RM150 on Penang activities and get RM50 off. Key in the promo code, PENANG50 before making any payment on Klook’s mobile app and website.

Spend a minimum of RM300 on Penang activities and get RM100 off. Key in the promo code, PENANG100 before making any payment on Klook’s mobile app and website.

  -Attractions, tours and activities

-Car rental, private transfers and ferry transfers

-Hotels and resorts

- Movies, events, and food and beverage

-Klook’s in-app Livestream feature

- The promo code PENANG50 entitles users to RM50 off all Penang activities with a minimum spend of RM150 limited to the first 3,000 bookings.

- The promo code PENANG100 entitles users to RM100 off all Penang activities with a minimum spend of RM300 limited to the first 2,000 bookings.


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