Doug Anderson is stepping down from his designated role in American Express Global Business Travel, as the organisation has announced that Paul Abbott will take up the role of chief executive officer, effective from October 1st replacing Doug Anderson.
Greg O’Hara, executive chairman of the board, American Express Global Business Travel said “Over the past three years, American Express Global Business Travel accomplished its technology transformation, integration plans and commercial growth goals while delivering record performance and achieving clear status as the world’s leading business partner for managed travel,”
He added “Doug steered American Express Global Business Travel through the acquisition of HRG last year, which was the industry’s largest-ever, as well as a full cultural transformation that has led to 18,000 of the most engaged team members in the business. He leaves American Express Global Business Travel in an outstanding place to build on its strengths as it continues to invest in a bright future.”
Now talking about Paul Abbott joining American Express, he has served on the American Express Global Business Travel board for the last four years.
Paul Abbott said, “It is a privilege to lead a talented team committed to delivering exceptional service and investing significantly in growth and technology-led innovation”.
“I look forward to engaging with colleagues, customers, and suppliers as we collaborate to advance the business travel experience together.”
Abbott in his 24 years of work experience at American Express, has served in increasingly senior roles across various segments and business units of the company. Abbott has spent 18 years in the travel business altogether, initiating his career with British Airways and them moving in the corporate travel business and working at American Express.